Frequently Asked Questions

Find answers to common questions about Downly

What is Downly?

Downly is a free online tool that allows you to download videos from Instagram. It's designed to be simple, fast, and easy to use, with no registration required.

How to Use Downly

  1. Copy the URL of the Instagram video you want to download
  2. Paste the URL into the input field on Downly
  3. Click the "Download" button
  4. Wait for the video to process
  5. Click the download button to save the video to your device

What Content Can I Download?

Downly supports downloading various types of Instagram content:

  • Instagram Reels
  • Instagram Posts with videos
  • IGTV videos
  • Stories (if publicly available)

Is Downly Free to Use?

Yes, Downly is completely free to use. There are no hidden charges or premium features. You can download as many videos as you want without any cost.

Is it Safe to Use?

Yes, Downly is safe to use. We don't store your videos or personal information. All downloads are processed securely, and we use HTTPS encryption to protect your data.

Is it Legal to Download Instagram Videos?

Downly is designed for downloading publicly available content for personal use. However, please respect copyright laws and Instagram's terms of service. Only download content that you have the right to access and use.

Common Issues and Solutions

Video Not Downloading

Make sure the video URL is correct and the content is publicly available. Try refreshing the page and attempting the download again.

Download Button Not Working

Check your internet connection and try using a different browser. Clear your browser cache if the issue persists.

Video Quality Issues

The video quality depends on the original Instagram post. We download the highest quality version available.

Need More Help?

If you have any other questions or need assistance, please visit our Contact page to get in touch with our support team.